Shipping Policy

  • What are the shipping methods available? offers one methods of shipping. Normal Delivery by surface transport which takes up to 7-10 business days.

  • How long will it take to receive the ordered products? 

    For most of our products the following shipping times apply:
    For all prepaid orders made through an online payment method, you will receive your order packet within 7 - 10 business days from the date of order confirmation, depending on the location of the delivery. These products will be shipped by surface courier.

  • How will the products be packaged?

    All items are carefully packaged at our warehouse to avoid any form of damage. We ensure the fragile items are packed safely with high quality bubble sheets and air cushions to secure the package. Our products are wrapped and sealed with a tamper and weather proof packaging to ensure that you receive your order in safe and secure condition.

  • How will the products be packaged What if the packaging of the product is damaged upon delivery?

    If upon delivery of the product, you discover that the product packaging has been opened or is damaged, please do not accept the package and immediately notify our Customer Service at 08390677899 (Monday - Saturday 10 AM to 7 PM). We will offer a replacement, depending on your preference and product availability.

  • Will I have to sign for my delivery?

    Yes, you will be asked to sign a delivery form, in which you confirm that the package is delivered in the correct condition (without obvious tamper or damage on the outer package).

  • My items haven't arrived yet. What can I do?

    You can track your order by signing in to 'My Account'. Once on the page, click on to 'Order History', then by clicking on 'Tracking Code', you can get the complete transit detail of your order. For further assistance, please contact our Customer Service at 08390677899 (Monday- Saturday 10 AM to 7 PM) or mail us

  • How will I contact for any query regarding shipping?

    You can reach our Customer Service at 08390677899 from 10 Am to 7 PM – Monday to Saturday or alternatively email us

  • Do you ship outside India?